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Returns & Exchanges
At Tata Simply Better, we strive to provide the highest quality plant-based products; however, due to the perishable nature of food items, we only accept returns for products that are damaged, defective, or incorrectly delivered.
Return Process
- 1.Report the Issue
Contact our customer support team within 24 hours of delivery if you receive a damaged or incorrect package.
- 2.Provide Documentation
Email us clear photographs of the product, the packaging, and the invoice to verify the quality concern or shipment error.
- 3.Verification Process
Our quality assurance team will review your request within 48 hours to determine if it meets our return and refund criteria.
- 4.Resolution
Once approved, we will initiate a replacement shipment at no extra cost or process a full refund to your original payment method.